AGG Training
Act with legal certainty – and know why
A complaints office can only fulfill its purpose if the people running it know the legal fundamentals, can assess situations, and know how to talk to those affected. Our AGG trainings combine legal grounding with concrete confidence in practice – online and on site, tailored to the respective role within the company.
Training Content
- Fundamentals of the German General Equal Treatment Act (AGG)
- Rights and duties of the complaints office
- Requirements for a legally compliant structure
- How a complaints procedure unfolds
- Conducting conversations around sensitive, discrimination-related complaints
- Clarifying roles and handling conflicts of interest
- Hands-on case studies for greater confidence in practice
Who Is It For?
People who work in, or are about to work in, complaints offices, as well as leaders and HR staff who need to recognize complaint situations and respond appropriately.
Formats
Bookable as an individual training session or workshop, online or on site – tailored to the respective role within the company.
Interested?
I'm happy to discuss in a short initial conversation which format fits your situation best. Write to me – I'll get back to you promptly.